Shipping policy

Last updated: 12 October 2026

Every Arinthra saree ships from Surat, Gujarat. Here is what happens after you place an order.

Where we deliver

We deliver anywhere in India that our courier partners reach. We don't ship outside India at the moment.

Delivery charge

Delivery is free anywhere in India. It is already included in the price you see, so there is nothing extra to pay at checkout.

When your saree ships

We dispatch orders within 1 business day, and your saree usually reaches you in 3 to 5 business days from the day you order, depending on your pincode. Business days are Monday to Saturday; Sundays and public holidays don't count.

The product page shows an estimated delivery date for your area. It is an estimate, not a guarantee.

Tracking

As soon as your order ships, we send you a tracking link by email or SMS. Lost it? Visit our track your order page or email us with your order number.

Cash on delivery

If cash on delivery is shown at checkout for your pincode, you can pay the courier in cash when the parcel arrives. Please keep the exact amount ready.

Check your address

Please make sure your name, full address, pincode and phone number are correct when you order. The courier calls this number if they can't find you. Need to change the address? Email us before your order is dispatched. Once the parcel has left us, we may not be able to change it.

If delivery fails

If the courier can't deliver after their attempts, or the parcel is refused, it comes back to us.

• Paid online: we can send it again once you confirm your address and phone number, or refund the saree price.
• Cash on delivery: please don't order on cash on delivery unless you plan to accept the parcel. Repeated refusals may mean we only offer prepaid orders to you in future.

Delays

Sometimes a parcel takes longer because of courier delays, heavy rain, floods, strikes or other things outside our control. Remote areas can take a little longer too. If your saree hasn't arrived in the expected time, email us with your order number and we'll follow it up with the courier.

Damaged parcel

If the parcel looks damaged or opened when it arrives, take photos before you open it and record a video while you unbox. Then email us within 48 hours of delivery. Our exchange policy explains what happens next.

Questions

Email support@arinthra.com. We reply within one working day, Monday to Saturday.