Frequently asked questions

Yes. Every saree comes with an unstitched blouse piece. Our Banarasi and cotton sarees have a 0.8 m piece, and our lichi silk sarees have a jacquard blouse piece. The product page tells you which one you get.

Not right now. The blouse piece comes unstitched, so your own tailor can make it to your measurements, with the neckline and sleeves you like.

Each saree is about 5.5 metres long, plus the blouse piece. A saree is free size, so the same one works for every body. You choose how you pleat and drape it.

Banarasi soft silk has gold or copper zari woven into the border, the jaal or the checks. Pick it for weddings, festivals and evening functions.

Soft lichi silk is smooth and fluid, with woven zari and a rich pallu.

Soft cotton is for long days when you want comfort and still want colour.

Yes. Our sarees are soft, not stiff, so they pleat easily and the pallu falls softly over the shoulder. New to sarees? A few safety pins at the pleats and the shoulder keep everything in place all day.

Dry clean only. Store it folded in a cotton cloth or a muslin bag, away from damp and direct sun. Every few months, refold it along different lines so the zari doesn't crease in one place.

We try hard to show each saree as it really is. Still, every screen shows colour a little differently, and zari looks brighter or softer depending on the light. Not sure about a shade? Ask us before you order.

Your order leaves Surat within 1 business day and reaches you in 3 to 5 business days, depending on your pincode. Business days are Monday to Saturday, so Sundays and public holidays don't count.

Each product page shows an estimated delivery date before you order.

Nothing. Delivery is free anywhere in India, whether you order one saree or several.

Not at the moment. We ship from Surat, Gujarat, to every pincode in India that our courier partners reach.

As soon as your saree ships, we email you a tracking link. Lost it? Our Track your order page shows you where to find it.

Yes. Choose cash on delivery at checkout and keep the amount ready when the courier arrives.

Yes. Pay online with UPI, a card or net banking and you get ₹150 off your order. You see the lower total at checkout before you pay.

Yes, within 7 days of delivery, for another saree. The saree should be unused, with its tags on, the blouse piece uncut and everything in the original packaging. To start, email us your order number, the saree you would like instead and a few photos of the saree with its tags.

We offer exchanges, not refunds, for a change of mind. Our exchange policy has the full steps and costs.

Email us within 48 hours of delivery with your order number and photos or the unboxing video that shows the problem. We'll send a replacement free of charge, or a full refund if we can't replace it.

Tip: record a short video while you open the parcel. It makes any claim much quicker to sort out.

We refund when you cancel before dispatch, when a damaged or wrong saree can't be replaced, or when we cancel your order. Refunds are sent within 5 to 7 business days. Online payments go back to the card or UPI account you paid with. For cash on delivery orders we refund by bank transfer or UPI, and we'll email you for the details.